![]() I just want a software to view the recordings without having to open each individual recording file. All the cameras are AXIS with motion detection enabled. I am ready to search for a replacement, so here I am in Spiceland to see what others are using. Two days later and I am still waiting for a call from tier 2 in Switzerland. After hours on the phone, they admit my issue is with the Camera Companion software and they escalated it. They do not understand network shares and security. I will admit that I did not read the manual on setting up the network storage, but it works and has worked for a few years. I logged a ticket with AXIS support and they were almost worthless. I checked the recordings on the video camera web interface and on the network storage and it shows normal recordings activated by the motion detection. In Camera Companion, I can view the live view, but the recordings show a "camera error" and shows the camera is constantly recording. I moved the camera to its destination and issues started. ![]() I had the new camera in my office for a few days while I configured it and everything worked fine in Camera Companion, even the motion detection. Everything has worked fine until I added a new camera. I have been using AXIS Camera Companion for a few years to monitor 3 cameras.
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